RETURNS, REFUNDS & EXCHANGES
If you decide you don’t like your order, we will be happy to accept returns and refund you for the item as long as it is returned to us within 5 days of purchase. Returned products must be in the same condition as was received, complete with tags attached. Unfortunately, we can’t refund the cost of shipping. You can either return it by yourself at our warehouse or alternatively, we can arrange to pick it up from our partners at an extra cost of shipping that can be determined at that date. Used or customer-damaged items cannot be refunded or exchanged.
If you find your product has a defect, please take the photographic evidence & email us at firstname.lastname@example.org The product must be presented to us before we can proceed with our return policy.
If your order arrives with you damaged from the delivery on its way out to you, and you would like to return it, we will of course be happy to reimburse for the item and the cost of shipping as long as you let us know about the damaged product with strong evidence to substantiate your claim within 5 days of receiving your item/s.
TERMS AND CONDITIONS
Customers can cancel their order at any point unless the order has already been dispatched, in which, please refer our refund policy. If the purchase was made online, a refund will be made back to the customer’s credit card. Please allow for up to 21 days for the refund transfer to be completed. Any items paid for by cash or credit card machine on delivery, will be refunded with store credit or with online gift voucher which can be used for hassle free online shopping any time.
We have a dedicated team of friendly customer support who are ready to offer your best possible service both by phone and email, so you always have a pleasant shopping experience with us. If you have any questions about our products or services, please contacts us by email at email@example.com
We aim to dispatch all orders within Two(2) working days once your payment has been confirmed. We currently do not ship overseas outside of U.A.E.
If you have placed multiple orders, then we will try to combine your orders & delivery them together to charge only one shipping fee. If multiple orders are placed at different times, then separate shipping fee will apply since those orders will be shipped separately.
If there are any problems regarding your order, we will notify you using the telephone number or email address you have provided to us with the order.
When placing your order, you will be requested to select a mode of payment for your goods. We offer the following modes of payments:
All payments should be made in AED. We do not accept other currencies. In case of delayed payment or non-payment, ARFAN FURNITURE TRADING holds the right to cancel or reschedule the delivery of your order.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.